Get Alerts! Hey Girl! Want to know when we release new products? We have a few different alert options for you!

Text Alerts! You can sign up for text alerts by texting the message: LAURASLOFT to the number 57838. We send text alerts when we go LIVE, have new arrivals drop, and we also send out random VIP Text messages with special codes just for you!

App alerts! If you hit the account tab on the app it has a notification setting. Turn notifications ON to not miss out! We send app alerts when we release new fit videos, when we go live, or when we update the app with all the new items! We release 20-30 new items a week, and if you have the app alerts on you'll know when they hit the app! Usually in the evening around 8:30pm est. This is also how we send out coupon codes if we are having a sale!

Follow all social media accounts!

Make sure to join the VIP Facebook GROUP page for a fun experience and behind the scenes! Like our FB page too!

We have Tik Tok @laurasloftboutique

Insatram @laurasloftboutique

Snapchat (laura-stromberg)

What is the Waitlist?

A waitlisted item means that the item is currently sold out in the color/size you requested. Keep in mind, being waitlisted could also mean that the item is currently sitting in someone else's cart awaiting checkout! If the customer doesn't pay, it will go to the next person in line who is waitlisted for that item!

We evaluate each item 24 hours after it posts, and we will reorder once all items have been purchased, based on numbers from our waitlist!

We re-order frequently but unfortunately, there is no way to know when a specific item will come back in stock. We receive new shipments weekly so the time frame can vary from 1-6 weeks. You won't pay for the item until it is in stock and ready to ship. At that time you will receive an email notifying you that the item is back in stock and you can decide if you still want to purchase. Sometimes, our suppliers are unable to fulfill our restock requests, so there is a chance your item may not become available.

Do you know about our ✨Preauthorize✨ feature!? Not only does it ensure that you won’t miss out when the item come later back in stock...it also moves you to the TOP of the list!!

How to use it: Head over to your waitlist on the app (just click the ❤️ icon at the bottom), select the item you don’t wanna miss out on, and then select the “preauthorize” button in the top left corner!!!

How it works: When you Preauthorize an item you’re basically saying- if it comes back in my size, just charge me and ship it!! That means if you’re working, with your kids, or just plain busy, you’ll still snag your item and your Free Shipping! Our Preauthorized customers also move to the top of the waitlist so, your chances of snagging that item increase significantly!!

Change your mind? No worries! You can still change your mind even after you’ve preauthorized the item! Just click the “remove” button in the top right corner of that item and we will take it off your waitlist!

How do your sizes run?

Boutique brands sizing varies so much between brands, that's why I love including fit videos. :) A helpful tip to keep in mind is that most boutique clothing is “Women’s” sizing rather than young miss. I post size comparisons and within the description will state if the item is fitting true to size, runs small, larger, etc. A huge trend right now are tops that are a bit more relaxed rather than fitted. If that is the case, I mention it is “true to size with room” meaning it is meant to be styled that way. Hope that helps!! Laura is 5ft 7in, 36D bust.

How do I contact Laura's Loft Boutique with a question/Return Request?

Customer service does not have access to messages sent through Facebook messenger. Although I do try my best, some questions made under posts on Facebook may get missed. The easiest and fastest way to reach support is via email at laurasloftcustomerservice@gmail.com or clicking the Contact Us link on the app! Support is available Monday - Friday from 8:30 AM to 5:00 PM Eastern Standard Time. Please allow up to 24 hours M-F for a response.

Discount Codes/Final Sale Items

Items that are marked down from their original price, clearance, ending in .99, and orders placed with a coupon code of 20% off or greater are FINAL SALE/NON-RETURNABLE.
This includes Monday Markdowns, Discount Codes, Live Sales with a Discount Code, Clearance, etc.
Please please remember that when you choose to use a discount code, the item is Final Sale/Non-Returnable. When you use a discount code, you are agreeing to this policy.
If you wish to have the option of returning an item - please do not use the discount code.

Please know, this is not me trying to be a stickler, this is how I (and most other retailers) am able to offer such amazing deals for everyone! (With these codes, many items are being sold below the cost that I actually pay. Along with covering the cost of shipping & fees this makes returns not possible if I want to continue offering awesome deals for you!
I appreciate your understanding of this Coupon Code policy.